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I want to cancel my order.Oh no! Cancellations make us sad. However, to make it easy for you we allow cancellations anytime.You can cancel the order by dropping an email to rentress.official@gmail.com with the order ID and phone number or by giving a call on +91-8447986725.
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How do I reschedule my delivery or pick up?To reschedule delivery, please write to rentress.official@gmail.com with: Your Order ID The new delivery date Please note that we will be able to reschedule a delivery only till 2 days prior to your original delivery date. Let’s say you need the outfit on 5th, so you will have to inform us about the new delivery date latest by 3rd. However, we can accommodate pick up rescheduling till the day of the pickup.
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Should my Measurement, Pick-up and delivery address be the same?"We are very flexible as per our customer’s requirements. We do not mind different addresses for measurements, delivery and pick-ups. However, while placing order you will have to select one address. After the order is placed, you can then mail us at rentress.official@gmail.com or call us at +91-8447986725 with the order ID, phone number and your address change requirements.
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I'm not able to place my order.We're so sorry you're facing hiccups while placing an order, we'd hate to inconvenience you further. So here are some options: Call us on +91-8447986725 Email us on rentress.official@gmailcom Our team will resolve your issue swiftly!
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